How do I return my product?
We are proud to accept any product in resalable condition for up to 14 days from the date of shipment - without any restocking fees. You may either receive store credit or a refund, less shipping. We will accept exchanges on uniforms, apparel, gear & equipment* only under the following conditions:
- Items must be in the original packaging
- Items must be clean and free from wear
- Items must be unwashed
Any item returned that does not meet the above criteria, will not be eligible for exchange (i.e. dirty, smell of cigarette smoke or detergent, covered in animal dander or deodorant marks, have visible signs of wear, etc). *For your protection, undergarments, swim suits, mouth guards, protective cups, socks, compression shorts, and supplements cannot be returned, even if they are new.
All returns or exchanges will be at the discretion of SUB Apparel Pty Ltd
We make is easy & hassle free to exchange your item! just email us and contain the following information:
- Your request for either exchnage or refund
- Pack the item in its original packaging with all instructions, tags and any attachments.
Send the the folllowing address:
1005 Scenic Highway
Kinka Beach, QLD, 4703